The smart Vending machine
In his current column for the Vending Management magazine Dr. Christoph Budelmann talks about the possibilities of the smart cross-linking of vending machines. Best known because of concepts such as “Smart Home” or “Smart Factory”, the term “smart” represents a device (e. g. a washing machine) communicating with a mobile device (e. g. smart phone). Transferred to vending, this means that a vending machine can be controlled by a smart phone and give feedback in order to inform its operator about the functioning of its features. Once there is a stable connection between vending machine and operator, a connection between customer and vending machine is also not far off. Maybe you already have an idea for your ideal, cross-linked vending machine?
The entire article was published in Vending Management 01/2017